Introduction
Wrangler Plumbing & Heating, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website at wranglerplumbingwy.com or contact us for service, and how we use that information. We're a small, family-owned business in Cody, Wyoming, and we treat your personal data with the same respect we bring to your home.
Information We Collect
We collect information in a few ways:
- Contact form submissions: When you fill out a form on our website to request service or a free estimate, we collect your name, phone number, email address, and any details you include about your service needs.
- Phone calls: When you call us, we may note your name, phone number, address, and details about the service you need.
- Cookies and analytics: Our website uses cookies and Google Analytics to understand how visitors use our site. This includes information like your browser type, pages visited, time spent on the site, and general geographic location. This data is collected anonymously.
- Service records: When we perform work at your home or business, we keep records of the services provided, your address, and payment information as needed for invoicing and warranty purposes.
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and schedule appointments
- Provide estimates and follow up on completed work
- Send service reminders or follow-up communications you've requested
- Process payments and maintain accurate records
- Improve our website and understand how visitors find and use it
- Comply with legal obligations
We do not sell your personal information. We never have and we never will.
Third-Party Services
We use a limited number of third-party services to run our business and website:
- Google Analytics: We use Google Analytics to understand website traffic and usage patterns. Google Analytics uses cookies to collect anonymous data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- GoHighLevel CRM: Contact form submissions are processed through GoHighLevel, our customer relationship management platform, so we can respond to your requests efficiently and keep track of service history.
These third-party services have their own privacy policies, and we encourage you to review them. We only share the information necessary for these services to function.
Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your experience. These include:
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Used by Google Analytics to track how visitors use our site, helping us improve our content and user experience.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality, but you can still contact us by phone at (307) 587-3713.
Data Retention
We keep your personal information only as long as necessary to provide our services and meet our legal obligations. Contact form submissions and service records are retained for the duration of our business relationship and a reasonable period afterward for warranty and record-keeping purposes. Analytics data is retained according to Google Analytics' standard retention settings.
Your Rights
You have the right to:
- Access your data: You can request a copy of the personal information we have on file for you.
- Request deletion: You can ask us to delete your personal information. We will comply unless we are required by law to retain it.
- Correct inaccuracies: If any information we have about you is incorrect, let us know and we'll fix it.
To exercise any of these rights, contact us using the information below.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Wyoming Compliance
Wrangler Plumbing & Heating, Inc. is a Wyoming corporation and operates in compliance with applicable Wyoming state laws regarding data protection and consumer privacy. If Wyoming enacts additional privacy legislation, we will update this policy accordingly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the bottom of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us:
Wrangler Plumbing & Heating, Inc.
79 Rd 2AC, Cody, WY 82414
Phone: (307) 587-3713
Website: wranglerplumbingwy.com
Last updated: April 2026